Overview of Responsibilities
The board is responsible for receiving and investigating complaints
placed against athletic trainers and has authority to conduct investigations,
enforce regulations and impose sanctions when a violation of law or regulation
The Handling of Complaints
The Arkansas State Board
of Athletic Training receives complaints against its licensees and will
determine if the complaint falls within its jurisdiction.
If the complaint is within the board’s jurisdiction, an investigation
will be conducted.
The Complainant is notified of the board’s decision on each complaint.
You should note, however, that the proper conduct of an investigation
can be a time-consuming process and it may be several months before the
investigation is completed and a decision is reached.
If a violation of the law or regulation has occurred, the board may
give the licensee an opportunity to come into compliance with the law
or regulation, or the board may determine that other action is necessary.
If there is no violation of law or regulation, the file on the complaint
If the investigation should result in a formal hearing, the board may
subpoena persons to testify at that hearing if it is believed that their
testimony is essential to the case.
Filing a Complaint
Complaints should be submitted on
the complaint form. It is important that you include as much
fact as is available, including such
things as the date(s) of the alleged action, the licensee’s full
name and address, the exact nature of the complaint, the names of
other individuals who might be involved and their relationship to the
as well as any other information which will assist in the investigation.
The board will acknowledge receipt of your complaint, may contact you
for additional information and will notify you of the board’s decision
concerning the complaint.